Privacy Policy
Last updated: January 1, 2026
1. Introduction
Welcome to Aurexia ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aurexia.in and make purchases from us.
2. Information We Collect
We may collect the following types of information:
- Personal Identification: Name, email address, phone number, and shipping/billing address when you register or place an order.
- Payment Information: We do not store your full card details. Payments are processed securely through our payment gateway partners.
- Usage Data: Pages visited, time spent, browser type, IP address, and device information for analytics purposes.
- Communications: Messages you send us via contact forms or email.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your queries and provide customer support
- Improve our website and product offerings
- Send promotional communications (only with your consent)
- Comply with legal obligations
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted partners who assist us in operating our website, processing payments, or delivering orders.
- Legal Compliance: When required by law or to protect our rights and safety.
5. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can choose to disable cookies through your browser settings; however, some features of our website may not function properly.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications at any time
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: support@aurexia.in
- Website: aurexia.in/contact